Refund Policy

Refund Policy

After receiving the products, you are entitled to a no questions asked refund within 7 (seven) days, provided that the products are still factory sealed and/ or in an unused and undamaged condition. 

You have to inform JD Supplies of the cancellation via email and have to return the products immediately.

The costs of the return shipment will be at your expense and you bare the risk during this transportation. In the event payments have already been made, JD Supplies shall, after receiving the products concerned, refund the money of this Agreement – including the original shipment costs – to you within 30 (thirty) days.

After this period has expired, the delivered products are deemed to have been found satisfactory and the delivery has been unconditionally accepted.

After 7 days, if JD Supplies is of the opinion that a replacement is justified, it is obliged only to deliver replacement products as soon as possible without you being entitled to compensation for any damages. The costs of both return consignments, repair and/or replacement will be paid by JD Supplies.

The obligations of JD Supplies referred to in this article will not be applicable in the event that the defect to a product has been fully or partially caused by any incorrect, improper, careless or incompetent use and/or if you have made any modifications to the products.